Profile Creation on Booking Platforms: Setup and optimization of profiles on platforms like Airbnb, Booking.com, VRBO, Hostandchill.com, etc.
Reservation Management: Complete management of bookings, including effective communication with guests.
Check-In and Check-Out: Monitoring and management of guest entry and exit processes.
Guest Monitoring and Assistance: In-person support to ensure a comfortable stay and to resolve any issues that may arise.
Market Analysis: Evaluation of market trends to maximize occupancy and profitability.
Price Optimization: Dynamic pricing strategy based on market analysis and demand.
Professional Photo Session: Production of professional images of the properties for promotion and guest attraction.
Creation of an Information and Rules Manual for the Accommodation: Development of a detailed guide to inform guests about the operation and norms of the accommodation.
Sending of Monthly Statistical Reports and SEF Reports: Submission of mandatory reports on the performance of the accommodation to SREA (Regional Statistical Service of the Azores) and SEF (Foreigners and Borders Service).
Cleaning and Laundry: Professional cleaning and laundry services to maintain hygiene and comfort standards.
Restocking of Consumables: Management and replenishment of essential items, such as hygiene products and daily consumables.